WhatsApp replies, reminders, and payment nudges that do not wait for office hours
Most enquiries in India start on WhatsApp. If the first reply waits until morning, the customer has already messaged two other vendors. Automation covers the first response, the qualification questions, and the reminder you keep forgetting.
We use the official WhatsApp Business platform where the use case needs it, and we keep a human handoff so a real person can take over the chat.
What you get
- First-reply flows for your common questions
- Lead alerts to the right salesperson
- Appointment and payment reminders
- A handoff when the customer asks for a person
- A written list of approved message templates
Who it is for
- Clinics, academies, and salons with no-shows
- Sales desks missing after-hours enquiries
- Stores sending order and dispatch updates by hand
How a project moves
01 / Chat audit
We read real chats and keep only the questions that repeat.
02 / Templates
Messages are written in your tone and submitted where Meta approval is required.
03 / Routing
The bot collects the basics, then pings the right person.
04 / Watch
We review the first weeks of chats and tighten the flow.
Frequently asked questions
The phone app is fine for one person. Automation that sends alerts from your website, CRM, or store needs the WhatsApp Business platform. We tell you which one you need before any build.